Privacy Policy

MDHelpTek LLC ("MDHelpTek," "we," "us," or "our") provides administrative and technology outsourcing services to medical practices. This Privacy Policy explains what information we collect through our website and services, how we use and protect it, and the choices available to you.

1. Information We Collect

We collect information you provide directly, such as when you submit a form or call us:

• •Contact details: full name, clinic name, phone number, and email address
• •Practice details you share with us to prepare a quote or consultation
• •Technical data such as IP address, browser type, and pages visited, collected automatically

2. How We Use It

We use the information we collect to respond to your inquiries, schedule consultations, provide and improve our services, send you information you've requested, and comply with legal obligations. We do not sell your personal information.

3. Protected Health Information

Where MDHelpTek performs services on behalf of a client practice that involve access to protected health information ("PHI"), that access is governed by a Business Associate Agreement (BAA) with the practice, not by this website Privacy Policy. PHI is handled under HIPAA-aware standards and is never used for marketing purposes.

4. Sharing & Disclosure

We may share information with:

• •Service providers who support our operations (e.g., CRM, scheduling, hosting), under confidentiality obligations
• •Legal or regulatory authorities where required by law
• •A successor entity in the event of a merger, acquisition, or sale of assets

5. Data Security

We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights & Choices

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses. To exercise any of these rights, contact us using the details below.

8. Cookies & Tracking

Our website uses cookies and similar technologies to understand site usage and measure the performance of our marketing, including paid advertising campaigns. You can control cookies through your browser settings.

9. Children's Privacy

Our website and services are intended for business use by healthcare practices and are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be posted on this page.

11. Contact Us

Questions about this Privacy Policy can be directed to: