These Terms of Service ("Terms") govern your use of the MDHelpTek LLC ("MDHelpTek," "we," "us," or "our") website and describe the general terms under which we provide administrative and technology outsourcing services to medical practices. By using this website or engaging our services, you agree to these Terms.

1. Acceptance of Terms

By accessing this website or submitting a request through it, you confirm that you are authorized to act on behalf of the practice or organization you represent and agree to be bound by these Terms. If you do not agree, please do not use this website.

2. Description of Services

MDHelpTek provides outsourced administrative services for medical practices, including front desk coverage, referral coordination, prior authorization, and insurance eligibility checks, along with optional web development, SEO, and social media services. This website describes those services at a general level; the specific scope, deliverables, and service levels for any engagement are set out in a separate services agreement.

3. Services Agreements & BAA

Nothing on this website constitutes an offer to contract or a binding services agreement. Any engagement with MDHelpTek, including pricing, staffing, and service levels, is governed by a separate signed services agreement. Where an engagement involves access to protected health information, a Business Associate Agreement (BAA) is executed alongside it and governs that access, not this website.

4. Client Responsibilities

When you engage MDHelpTek or submit information through this website, you agree to:

• •Provide accurate, current information about your practice and its needs
• •Maintain any credentials, systems access, or portal permissions required for us to perform the services
• •Comply with applicable healthcare, insurance, and data-privacy laws that apply to your practice

5. Website Use

You agree not to misuse this website, including attempting unauthorized access, submitting false information, or using it to transmit unlawful, harmful, or infringing content. We may suspend or restrict access to this website at our discretion.

6. Intellectual Property

All content on this website, including text, graphics, logos, and the MDHelpTek name and marks, is owned by or licensed to MDHelpTek and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

7. Fees & Payment

Fees for MDHelpTek's services are set out in the applicable services agreement, not on this website. Any pricing, cost comparisons, or figures referenced on this website are illustrative only and do not constitute a quote or binding offer.

8. Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of accuracy, merchantability, or fitness for a particular purpose. Statistics and outcomes referenced on this website (such as approval rates) reflect general performance and are not a guarantee of results for any specific practice.

9. Limitation of Liability

To the fullest extent permitted by law, MDHelpTek will not be liable for any indirect, incidental, or consequential damages arising from your use of this website. Liability arising from actual services performed under a signed services agreement is governed by the terms of that agreement.

10. Termination

We may suspend or terminate your access to this website at any time, for any reason, without notice. Termination of a services engagement is governed by the applicable services agreement.

11. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law provisions. Any dispute arising from these Terms will be resolved in the state or federal courts located in Illinois.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

Questions about these Terms can be directed to: