Customer Service

Because we understand what we are doing!

Why Choose MDHelpTek?

No contract
No hidden charges
Free backup resources
dedicated duty manager

Limited-Time Offer: $2,500 Now Just $1,499/Month! Save up to $1,000!

Front Desk Optimization

Our Remote Front Desk Support service is designed to enhance your practice’s efficiency by providing dedicated assistance in managing front desk responsibilities. As a reliable extension of your team, our remote receptionists ensure a smooth workflow, allowing you to focus on what matters most  delivering exceptional patient care. 

Experience the ease of seamless coordination and elevate your patient care standards with our Remote Front Desk Support.

Referral Coordination

Are you looking for a reliable and efficient way to connect your patients with the right specialists? Do you want to improve your patient satisfaction and retention rates? Do you want to reduce the administrative burden and costs of managing referrals?

If you answered yes to any of these questions, then you need Referral Coordination Services from MD HelpTek. MDHelpTek’s Referral Coordination Services are designed to streamline the referral process and ensure that your patients receive the best care possible.

Pre-Authorizations

As your reliable ally, our specialists commence the authorization through diverse methods, utilizing calls and uploading documentation to insurance portals. This strategy enables practices to preauthorize procedures promptly, ultimately enhancing the cash flow of the practice. 

Should peer-to-peer review be necessary for authorization, we proactively notify practices well in advance of the patient’s scheduled procedure, preventing authorization denials.

Best Healthcare IT Services Company

This means you and your in-house team can focus on what truly matters.

DHelpTek helps healthcare professionals simplify and maintain Health Insurance Portability and Accountability Act (HIPAA) compliance, protecting sensitive health data. Guiding you through each HIPAA rule to minimize the risk of penalties. We identify potential risks with timely assessments and address them to ensure your system meets HIPAA standards.

Doctor Call To Action

Customer Service

Experience top-notch medical outsourcing support, streamlining processes, enhancing patient care, and optimizing operations for unparalleled efficiency and success.

Send Us a Message

Send us a message, and let’s start a conversation. Your communication is important to us, and we look forward to hearing from you soon.

Office

801 Warrenville Rd Suite 100, Lisle, IL 60532
Monday – Friday, 08:00 am – 05:00 pm

Save $1000 Per Month

Contact Us

Take “IT” off the list of things that need your attention, permanently.

We’re here to make technology work for your business.

Save $1000 Per Month

Contact Us

Take “IT” off the list of things that need your attention, permanently.

We’re here to make technology work for your business.